Industry Expectation & Professionalism

Dineth Shan Gimhana
4 min readMay 28, 2021

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What Makes you Professional?

Professionalism is a powerful quality. It allows you to perform your duties to the best of your ability. It can help you impress and inspire others. It gives you a deep sense of satisfaction and self-worth.
More importantly, professionalism is something that everyone can pursue from the first day of their career.
In this article, we will explain what professionalism means today and show you how to behave like a professional in any workplace. The following factors make you professional in your career.

  • Strong skills and competence in your chosen field.
  • The qualities and behaviors you exhibit.
  • The way you conduct yourself during your business affairs.

When we look much deeper regarding the above factors we can divide them into more sub-factors let’s look at them one by one.

APPEARANCE

A Professional is always neatly dressed

The professionals look neat. Make sure to meet or exceed the company’s dress code, and pay special attention to appearance when meeting with prospective customers . Even if your workplace tends to be casual, strive for leisure rather than sloppy leisure. If big bosses or important customers happen to encounter some problems, please wear more convenient clothes.

DEMEANOR

Reflect Confidence, But not cockiness

Your behavior should display strongly and openly self-confidence rather than arrogance. Whether you are interacting with clients, managers, or colleagues, you should be polite and frank. Even under stressful situations, you need to remain calm. Your body language and facial expressions can convey volume, so make sure they convey the message you want others to hear.

RELIABILITY

You will be counted on to find a way to get the job done.

As a professional, you will be expected to find a way to get the job done. Responding to people in a timely manner and fulfilling promises in a timely manner is also important because it shows reliability. Go to work on time, start meetings on time, and keep all promises.

COMPETENCE

Strive to become an expert in your field

Professionals strive to become experts in their field, which sets them apart from the rest. This may mean that you can continue to learn by attending courses, attending seminars, and obtaining any relevant professional certificates.

ETHICS

All professionals must adhere to a strict code of ethics

Professionals such as doctors, lawyers, and public accountants must abide by strict ethical standards. Even if your company or industry does not have a written code, you should always demonstrate ethical behavior. Everyone who does business with you should exhibit professional, respectful, and appropriate behavior in any situation.

MAINTAINING YOUR POISE

A professional must maintain his/her poise even when facing a difficult situation.

Professionals must remain calm even in the face of difficulties. For example, if a colleague or client treats you in a belligerent manner, you should not resort to the same behavior.

PHONE ETIQUETTE

Your phone etiquette is also an important component of professional behavior

Your telephone etiquette is also an important part of professional behavior. This means that when you call, please identify yourself by your full name, company, and job title. Make sure not to dominate the conversation and listen attentively to the other person. Call back promptly and follow up on all measures you agreed to take during the conversation.

WRITTEN CORRESPONDENCE

During written or email correspondence, keep your emails brief and to the point.

When communicating in writing, keep it short and brief. Your tone should be polite and formal, not “clumsy”. This also applies to email communications.

ORGANIZATIONAL SKILLS

A Professional can quickly and easily find what is needed

Professionals can find what they need quickly and easily. Your work area should be neat and orderly, and your briefcase should only contain what you need for appointments or presentations. Almost nothing can be said to be “no career” anymore, like a hopeless and chaotic workspace.

ACCOUNTABILITY

You are always accountable for your actions.

Professionals are always responsible for their actions. If you make a mistake, please do your best, and if possible, try to fix it. Don’t try to blame colleagues. If your company makes a mistake, take responsibility and try to solve the problem.

Industry Expectations

By improving your communation skills, Innovative Thinking, Ability to Lead, Willing to LearnVersatilityPositive Outlook and etc. you can fulfill the industry expectations.

As well as personaly I suppose to ,Embrace my Network by stay connected with my network, attend industry events and being a good contact to others.As well as master my industry, finding a mentor and take performance reviews to aquire my industry expectations.

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Dineth Shan Gimhana

Software Engineering Undergraduate | University of Kelaniya